B & Q plc

Reviews

• Disastrous experience

  We bought a new bathroom from B and Q and they were to fit it. In fact they subcontracted to a large number of small tradesmen who did not coordinate the work. I work full time and it was a nightmare leaving keys for all the different tradesmen. I discovered another customer's old loo in our back garden and when I complained the plumber told me it was environmentally friendly to collect all their rubbish from one location! Yuk. The tiles I chose are matt and the tiler did not clean them whilst the grouting was still damp, so now we have a complete mess of grout smears all over the tiles which won't clean off! The hot and cold taps were fitted the wrong way round. They smashed my brand new window sill - I'd had double glazing fitted 3 months previously. The floor tiles stopped an inch and a half from the skirting board until I insisted they fill the gap. It was absolute hell and all they gave me was £300 back after months of hassle. NEVER AGAIN!

  20

  Jean S.
  Review Date: 14/12/2009 Report review
• Great DIY Store

  Has mostly everything you need under one roof.

  1600

  Roland C.
  Review Date: 05/12/2008 Report review